Magnolia Privacy Policy
How Magnolia handles your information.
Magnolia respects your privacy. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and how you can contact us about your privacy choices.
Last updated: June 18, 2026Information We Collect
Information you provide to Magnolia.
When you shop with Magnolia, create an account, contact customer service, subscribe to emails, or interact with our website, we may collect information needed to provide a safe and reliable shopping experience.
- Contact details such as your name, email address, shipping address, and billing address.
- Order details such as purchased items, order number, transaction status, and customer service history.
- Account information such as login details, saved preferences, or profile information if you create an account.
- Messages you send to Magnolia, including questions about orders, products, returns, exchanges, or account help.
- Website activity information such as pages viewed, device details, browser type, and general usage data.
How We Use Information
Magnolia uses customer information to process orders, communicate with customers, provide support, improve website functionality, manage accounts, prevent misuse, and maintain the shopping experience.
Order Processing
We use order and contact details to confirm purchases, prepare orders, send order updates, respond to order questions, and provide customer service related to your purchase.
Customer Support
If you contact Magnolia, we use the information you provide to review your request, respond to your message, and help with orders, shipping, returns, exchanges, product questions, or account support.
Website Improvement
We may use website activity information to understand how visitors use the site, improve page performance, support security, and make the shopping experience easier to use.
Payment Information
How payment details are handled.
Magnolia may accept payments through PayPal, Stripe, and credit card payment options. Payment information is processed through the selected payment processor. Magnolia does not require customers to send full payment card details by email.
Please do not include full credit card numbers, payment passwords, or other sensitive payment credentials when contacting customer support. If payment-related information is needed, we will guide you through the appropriate next step.
Cookies & Analytics
Cookies help our website function and improve.
Magnolia may use cookies, pixels, analytics tools, and similar tracking technologies to support website functionality, remember preferences, understand site usage, improve performance, and help measure the effectiveness of our website experience.
- Essential cookies may help the site operate, remember cart activity, and support checkout functions.
- Preference cookies may help remember settings or browsing choices.
- Analytics information may help us understand visitor behavior and improve site performance.
- Marketing-related cookies may help measure email or promotional activity if applicable.
Email Marketing
Marketing emails are optional.
If you subscribe to Magnolia email marketing, we may use your email address to send updates, promotions, product information, sale messages, or store news. You can unsubscribe from marketing emails by using the unsubscribe link included in our email messages.
Transactional emails, such as order confirmations, customer service replies, or account-related messages, may still be sent when needed to support your purchase or request.
Service Providers
When information may be shared.
Magnolia may share limited customer information with service providers that help operate the store, process payments, fulfill orders, provide customer support, improve website performance, or support business operations.
- Payment processors may handle payment authorization and transaction processing.
- Order and fulfillment service providers may help prepare or deliver customer purchases.
- Technology service providers may help operate the website, store data, or maintain security.
- Customer support tools may help us organize and respond to customer messages.
- Legal or safety-related disclosures may occur when required to protect rights, prevent misuse, or comply with applicable obligations.
Data Security
Magnolia uses reasonable safeguards designed to protect customer information from unauthorized access, misuse, loss, or disclosure. No website or online transmission can be guaranteed completely secure.
Data Retention
Magnolia keeps customer information for as long as reasonably needed to provide services, manage orders, resolve issues, maintain records, prevent fraud, or meet business and legal needs.
Children’s Privacy
Magnolia is not intended for children. We do not knowingly request personal information from children. If you believe a child has provided personal information, please contact us.
International Users
If you access Magnolia from outside your country or region, your information may be processed in locations where our website, payment, support, or service providers operate.
Your Choices
Customer privacy rights and requests.
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also be able to object to certain uses of your information or request more details about how it is handled.
To make a privacy request, contact Magnolia at [email protected]. We may need to verify your identity before completing certain requests.
Policy Updates
This Privacy Policy may change.
Magnolia may update this Privacy Policy from time to time to reflect changes in our store, website features, customer support processes, or privacy practices. When updates are made, the “Last updated” date near the top of this page will be revised.
Contact Magnolia
Questions about this Privacy Policy?
If you have questions about this Privacy Policy, your information, or your privacy choices, please contact Magnolia customer support.
Email: [email protected]
Thank you for trusting Magnolia. We use customer information to support a clear, secure, and helpful shopping experience.
