Contact Magnolia
We’re here to help with your Magnolia order.
Have a question about an order, shipping update, return, exchange, product detail, or account issue? Send us a message and our customer support team will help you find the next best step.
Email Support
Reach us by email.
For customer support, please email Magnolia at:
[email protected]Our usual response time is 24–48 hours. Messages are reviewed during customer service hours: Monday–Friday, 9:00 AM–6:00 PM.
Use the contact form on this page if you prefer to send your request directly through the site.
What To Include
Help us understand your request clearly.
Including the right details helps our team review your message faster and respond with more accurate support.
- Your full name and the email address used at checkout.
- Your order number, if your message is about a recent purchase.
- A clear description of the question or issue.
- Product names, sizes, colors, or links when asking about an item.
- Photos, screenshots, or related details if they help explain the request.
Support Topics
How Magnolia can help.
Order Support
Need help with an order confirmation, order detail, item question, or purchase concern? Send your order number with your message.
Shipping Support
Contact us with shipping questions, delivery updates, tracking concerns, or address details related to your Magnolia order.
Returns & Exchanges
If you need help with a return or exchange, include your order number and the item you would like us to review.
Product Questions
Ask about Magnolia products, item details, sizing, materials, availability, colors, or choosing the right piece for your space.
Account Help
Reach out for help with account access, account details, saved information, or questions connected to your customer profile.
General Questions
Not sure where your request belongs? Send us the details and we’ll guide your message to the right support topic.
Privacy Note
Your message matters.
Please share only the information needed to help with your request. Magnolia uses the details you provide to review your message, respond to your question, and support your customer service needs.
Thank you for reaching out to Magnolia. We appreciate your patience and look forward to helping with your order, product question, return, exchange, shipping concern, or account request.
